ICONOCI's Fulfillment Planning Value

z!™ Fulfillment: Value

Value Proposition
Can z!™ Fulfillment deliver value to your e-business?

z!™ Fulfillment: Profitability and Differentiation

Value Proposition

ICONOCI is currently targeting e-commerce vendors as these companies are losing money at a rapid pace. With the capital markets in doldrums, preserving cash has become very important for these companies. z!™ Fulfillment will help improve the profitability of such companies through:
Maximising revenue as a result of increasing the existing customer conversion and retention rates by 2 to 4 percentage points.¹

Reducing order fulfillment costs by 4% to 6%.²

The estimated average return-on-investment (ROI) for z!™ Fulfillment is 6 months with an implementation time as short as 4 weeks.

To illustrate z!™ Fulfillment's value, consider the following example. A conservative one (1) percentage point increase in the buyer conversion rate and a (1) percentage point decrease in fulfillment cost for Amazon.com would have resulted in approximately $36 million in value during 1999.³

Can z! Fulfillment deliver value to your e-business?

1. Do you think you could increase your sales if you could quote accurate product availability in real time?

2. Do you think that customer loyalty increases when you deliver on what you promise?

3. Do you think you could maximize profitability if you could optimize order fulfillment in real time?

4. Are you concerned that your current Online Order Fulfillment system may not handle your peak transaction throughput?

5. Do you foresee rapid growth in your e-business? Would you like a highly scalable fulfillment solution to sustain rapid growth and peak volumes?

6. Do you have a distribution intensive supply chain?

7. Do you now or will you in the future sell millions of products through your e-business?

8. Do you quote product availability based on information that is only periodically updated? Do you use words similar to usually ships when quoting product availability?

9. Do you consider the best-in-class Real Time Fulfillment Planning system a competitive advantage?

If you answered yes to a majority of the above questions, z!™ Fulfillment by ICONOCI promises to significantly enhance your e-business.

For more information regarding z!™ Fulfillment's value proposition, please contact ICONOCI@ICONOCI.com

1. Estimations based on the percentages of problems directly attributed to unrealistic and vague due-date promises, and inadequate availability and pricing information during browsing as well as buying. Sources: (a.) Andersen Consulting Survey: Problems Plaguing Web-Shoppers, January 2000. (b.) Jupiter Communications Study: Commerce Site Implementation: The Speed-to-Market Trap, Volume 4, February 2000.

2. Estimations based on several pure-play and multi-channel vendors' published 1999 fulfillment costs and intended reductions in them for 2000.

3. Based on Amazon.com's 1999 revenues of $1.64 billion. Source: Amazon.com's 10-K for 1999, March 29, 2000.